Welcome to Elderbridge

For any queries relating to Covid-19, please refer to the link at the top of this page. If you need to speak to us, please be aware you may experience longer than usual wait times whilst our servicing team deals with the high number of calls we are currently experiencing.

Enquiries

Got a query about your loan?

Call us on 0800 052 0520
Monday to Friday: 9am – 5:30pm
Saturday: 9am – 1pm

For other ways to contact us please
click here

Covid-19 FAQ - General Information

What steps are Elderbridge taking in response to Coronavirus

Elderbridge and our third party partners are following official government guidelines to reduce the risk to our customers and our employees.

Along with many firms within Financial Services, we have been identified as Key Workers by the government and are working hard to ensure we are able to continue to provide service to all our customers.

Please be aware that you may experience longer than usual wait times whilst our servicing team deals with the high number of calls we are currently experiencing.

Where can I get further information on Coronavirus

You can keep up-to-date with all the latest UK Government advice here:
www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

For the most up-to-date health related information visit:
www.nhs.uk/conditions/coronavirus-covid-19

If you feel unwell call NHS 111 or visit:
111.nhs.uk/service/covid-19

Looking after your mental health:
www.nhs.uk/oneyou/every-mind-matters

For up-to-date financial guidance:
www.fca.org.uk/consumers/mortgages-coronavirus-consumers