Welcome to Elderbridge

For any queries relating to Covid-19, please refer to the link at the top of this page. If you need to speak to us, please be aware you may experience longer than usual wait times whilst our servicing team deals with the high number of calls we are currently experiencing.


Got a query about your loan?

Call us on 0800 052 0520
Monday to Friday: 9am – 5:30pm
Saturday: 9am – 1pm

For other ways to contact us please
click here

Governance and risk management

We always strive to treat our customers fairly. We ensure that we seek an in depth understanding of their circumstances in order to provide them with the ongoing support they require.

We are committed to delivering the highest of standards of risk and regulatory management by ensuring robust and practical processes are in place and reviewed regularly.

Elderbridge has a team in place responsible for developing, managing and reporting on risks and providing guidance on appropriate risk management strategies.